About Us

All we do is provide you with the space, and of course your own key. We just feel it needn't be complicated.

That's where we started

To achieve this we thought about what you would want from self storage. We came up with words like local, inexpensive, easy to use, secure, dry and no hassle.

We thought about what can make self storage difficult; taking stuff to a first or second floor, being watched every step of the way, no access when you want it, access charges, price and unhelpful service. We also thought that deposits and minimum period contracts would put you off using self storage.

So we did the obvious. We opened sites in convenient places (and we still do). We keep every store at ground level access so you can back a van right up to it. We give you the key and so far as we can we allow you access at all times. We set the price so that self storage is accessible to everyone.

We don't charge deposits (except for a small deposit to help you remember to return the keys to us! That you get back when the key is returned). We only tie you in for the first week, after that you only pay for each day you use.

We don't have a lot of staff, but we do have friendly ones. We do storage everyday, you don't. We'll give you plenty of advice - if you want it. Just ask. Our site Managers will do their best to meet when it is most convenient for you. We don't shut up shop at 5 o'clock.

We leave it to you. After you've taken the store its yours to use. We're in the background. If you need us, call free on 0800 389 43 19.

We thought you might like to get hold of us when you need to not just when we want you to. So we made sure there is someone to answer the phone 24 hours a day.

Then we sat back and thought about it, and we realised that we had an innovative service.

We hope you like it.

P.S. We're an independent company based in the North East of England. We started up in 2000. If you want to know more e-mail us from our enquiries page or give us a call on 0800 389 43 19.

Customer Testimonials

Thanks for the service, I used U Hold The Key a few years ago hence why I returned. Absolutely great service that I have recommended to friends.
"I had no concerns about security on site. I did not encounter any problems. There was good access for vehicles on site."
"The Service from your office was polite and you were easy to deal with. I would definitely use you again"
The unit has been very useful and we have enjoyed the knowledge of the security on site. We will certainly use you again in the future.
Thanks for this, the service at Colsterworth and HQ is always excellent and if we need you we won't hesitate to give you a call. Thank you very much
Thank you very much. And thank you for a good service over a long time (8 years I believe).
Can I say that the service from you has been brilliant, everything has happened in exactly the way it was described with no difficulties. Much appreciated.
I am very pleased with your excellent storage service. All your staff on site, including your Site Manager have always been friendly, kind, helpful and courteous. I would recommend your service to others, and would use your services again, if required. Thank you very much for your help and support.
All the U Hold The Key staff have been so friendly and helpful, we have appreciated it.
Thanks for a great service. We will of course use you again in the future should the need arise.